# Box Office Management Software for Sales, Orders and Entry Australia - Ticket Fairy Made for event teams # Box Office Management Software for Sales, Guest Details and Faster Entry Australia Box Office Management Software: Sell online and at the box office, answer guest questions quickly and keep entry moving. - **Flexible tickets** for the way your event sells - **Guest details** kept with each order - **Shared entry list** ready for the door team [Get Started](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.com.au/book-a-demo) No setup fees or subscription required ![Ticket Fairy event dashboard](https://www.ticketfairy.com.au/resources/css/pages/contact-us-v4/img/dashboard-main-optimized.jpg) Sell more tickets, help buyers faster and keep queues moving. Sell more tickets, understand your audience and run your event with less admin. **25,000+** Events powered **10M+** Tickets issued **$300M+** Ticket sales **13** Countries What you can do ## Give Every Seller Shared Inventory and Every Guest a Faster Answer ### Take Card Payments at the Door Sell walk-up tickets with Stripe Terminal card readers or Tap to Pay where enabled, using the same live availability as online sales. ### Answer Booking Questions Fast Find the buyer, attendee and payment details when a customer needs help or a booking changes. ### Issue Tickets the Way Your Venue Needs Send mobile tickets or print thermal paper tickets with BOCA printers at the box office. ### Sell a Walk-up Ticket and Scan It Immediately Issue the ticket at the box office, then scan it on most iOS or Android phones and tablets. [Explore all features](https://www.ticketfairy.com.au/features) World-class, 24/7 ticket buyer support ## We handle all of your event's customer support enquiries, at no extra cost. ### 24/7 Ticket Buyer Support Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media. ### Dedicated Account Management You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right. ### Multi-Channel Support Get support by email, live chat and social media, plus a help center full of guides and FAQs. ### Proactive Issue Resolution We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers. ## Transparent Pricing Pricing for Australia ### How Our Pricing Works in Australia Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing. ๐ŸŽŸ๏ธ Free tickets have no fees - completely free for both organizers and attendees ๐Ÿ’Ž 5โ€“10% of the ticket price: the higher the ticket price, the lower the fee ๐Ÿ“Š Minimum fee of A$2.50 per paid ticket โœ… Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra. ### All-Inclusive Pricing - Platform usage and technology - Payment processing for all major cards and payment methods - Built-in marketing tools - Customer support for you and your attendees - Real-time analytics dashboard - Mobile check-in app No setup, monthly, or platform fees for organizers โ€ข Fees are added to ticket prices - you receive the full ticket value [See full pricing breakdown](https://www.ticketfairy.com.au/pricing) Why Ticket Fairy ## Sell Online, at the Box Office and at the Door Without Overselling ### Online and box office availability out of step? Sell from shared availability so every seller sees what remains. ### A guest needs help while the queue grows? Find the booking, attendee and ticket quickly. ### Guest details changed before doors opened? Scan tickets and open the booking when a guest needs help. How Ticket Fairy helps ## Sell Online and at the Box Office Without Overselling Modern box office ticketing systems should make it easy to sell online and at the door without overselling. Ticket Fairy keeps availability up to date, gives staff the booking details they need to help guests and keeps the queue moving. How it works ## Sell online, at the window and at the door from shared availability 1. 1 ### Open one sale across every channel Publish online tickets and give authorised staff access to the same available inventory. 2. 2 ### Take Payment and Help Buyers at the Box Office Use a card reader or [Tap to Pay](https://www.ticketfairy.com.au/rfid-cashless-events) where enabled, find bookings and handle changes without sending the buyer elsewhere. 3. 3 ### Scan Tickets Quickly at the Door Give entry staff the buyer and ticket details needed to help guests quickly. ## Give Every Guest a Faster Box Office Experience More about this solution ### Box Office Management Software That Keeps the Queue Moving Ticket Fairy gives sellers and support staff the buyer, payment and ticket details they need. Faster answers protect the customer experience when the lobby is full. ### Turn the Box Office Into Part of the Revenue Engine Compare online, box office and promoter sales, then give your front of house team the booking details they need to run every performance smoothly. Keep exploring ## Related event tools and practical guides [**Event ticketing system** See the features, pricing and support behind this page.](https://www.ticketfairy.com.au/) [**Book A Demo** Connect ticket sales, attendee details and entry.](https://www.ticketfairy.com.au/book-a-demo) [**Casino Event Ticketing System** Connect ticket sales, attendee details and entry.](https://www.ticketfairy.com.au/casino-event-ticketing-system) [**Custom registration questions** Collect the details your team needs.](https://www.ticketfairy.com.au/custom-registration-fields) [**Table booking software** Sell tables, take deposits and manage guest details.](https://www.ticketfairy.com.au/table-booking-software) [**Ticket scanning** Give entry staff tickets and a shared guest list.](https://www.ticketfairy.com.au/ticket-scanning-app) [**Sell Tickets Online** Publish clear ticket choices, measure what drives sales and scan guests in quickly.](https://www.ticketfairy.com.au/sell-tickets-online) [**Box Office Management: Best Solutions & Workflows** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/guide-to-managing-box-office-ticket-sales-streamlining-operations-and-attendee-entry-efficiently) [**Movie Theater Ticketing Automation Strategies** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/the-future-of-theater-ticketing-how-digital-platforms-are-revolutionizing-the-industry) [**Festival Box Office Management and On-Site Ticket Sales** Practical guidance for planning and growing events.](https://www.ticketfairy.com/blog/festival-box-office-management-and-on-site-ticket-sales) ## Frequently Asked Questions for Event Organizers ### Practical questions #### Can we collect details for each attendee? Yes. You can ask questions for the whole order or each attendee, so your team gets the information it needs before arrival. #### Can we sell different ticket types and paid extras? Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout. #### Does the door team have the booking details they need? Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving. Ready when you are ## Sell More at the Door and Keep the Queue Moving [Keep My Box Office Queue Moving](https://manage.ticketfairy.com/welcome) [Book Demo Call](https://www.ticketfairy.com.au/book-a-demo) Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com.au/) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com.au/llms.txt)