Take Card Payments at the Door
Sell walk-up tickets with Stripe Terminal card readers or Tap to Pay where enabled, using the same live availability as online sales.
Made for event teams
Box Office Management Software for Sales, Guest Details and Faster Entry Australia
Box Office Management Software: Sell online and at the box office, answer guest questions quickly and keep entry moving.
- Flexible tickets for the way your event sells
- Guest details kept with each order
- Shared entry list ready for the door team
No setup fees or subscription required
Sell more tickets, help buyers faster and keep queues moving.
What you can do
Give Every Seller Shared Inventory and Every Guest a Faster Answer
Answer Booking Questions Fast
Find the buyer, attendee and payment details when a customer needs help or a booking changes.
Issue Tickets the Way Your Venue Needs
Send mobile tickets or print thermal paper tickets with BOCA printers at the box office.
Sell a Walk-up Ticket and Scan It Immediately
Issue the ticket at the box office, then scan it on most iOS or Android phones and tablets.
Transparent Pricing
Pricing for Australia
How Our Pricing Works in Australia
Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.
Free tickets have no fees - completely free for both organizers and attendees
5–10% of the ticket price: the higher the ticket price, the lower the fee
Minimum fee of A$2.50 per paid ticket
Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.
All-Inclusive Pricing
- Platform usage and technology
- Payment processing for all major cards and payment methods
- Built-in marketing tools
- Customer support for you and your attendees
- Real-time analytics dashboard
- Mobile check-in app
No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value
Why Ticket Fairy
Sell Online, at the Box Office and at the Door Without Overselling
Online and box office availability out of step?
Sell from shared availability so every seller sees what remains.
A guest needs help while the queue grows?
Find the booking, attendee and ticket quickly.
Guest details changed before doors opened?
Scan tickets and open the booking when a guest needs help.
How Ticket Fairy helps
Sell Online and at the Box Office Without Overselling
Modern box office ticketing systems should make it easy to sell online and at the door without overselling. Ticket Fairy keeps availability up to date, gives staff the booking details they need to help guests and keeps the queue moving.
How it works
Sell online, at the window and at the door from shared availability
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1
Open one sale across every channel
Publish online tickets and give authorised staff access to the same available inventory.
-
2
Take Payment and Help Buyers at the Box Office
Use a card reader or Tap to Pay where enabled, find bookings and handle changes without sending the buyer elsewhere.
-
3
Scan Tickets Quickly at the Door
Give entry staff the buyer and ticket details needed to help guests quickly.
Give Every Guest a Faster Box Office Experience
More about this solution
Box Office Management Software That Keeps the Queue Moving
Ticket Fairy gives sellers and support staff the buyer, payment and ticket details they need. Faster answers protect the customer experience when the lobby is full.
Turn the Box Office Into Part of the Revenue Engine
Compare online, box office and promoter sales, then give your front of house team the booking details they need to run every performance smoothly.
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Frequently Asked Questions for Event Organizers
Practical questions
Can we collect details for each attendee?
Yes. You can ask questions for the whole order or each attendee, so your team gets the information it needs before arrival.
Can we sell different ticket types and paid extras?
Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.
Does the door team have the booking details they need?
Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.
Ready when you are
Sell More at the Door and Keep the Queue Moving
Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.